Support

FAQ

Helping you solve any issue you may have

Support is the core of customer satisfaction and that’s why we want to answer any question you may have. We have answered some of the questions that are most frequently asked. If you still want to know more, please do not hesitate to contact us. 

How can I find the closest Kemppi repair workshop near me?

You can find the closest repair workshop from our map search.

Where can I get service and/or consumable parts for Kemppi equipment?

You can get service and consumables from your nearest Kemppi representative. Please see our representatives near you.

Where can I find consumables parts for MIG/MAG equipment?

You can find a different set of consumables for different MIG/MAG equipment at the end of each product's single product page.

What kind of a warranty does Kemppi equipment have?

Kemppi welding equipment is designed and tested for professional industrial environments. As a guarantee of high quality, we offer our customers a global warranty up to three years. 

For full details, see Kemppi Warranty.

Can I connect my Kemppi welding machine to an electric generator?

Yes, it is possible if the generator's electrical parameters match the welding machine's requirements. All generators have their own characteristics, and it is always necessary to ensure the compatibility between the devices.

Do I need to consider the phase sequence when installing a 3-phase plug?

No, it is irrelevant. However, it is important not to connect the protective ground to a phase or the neutral connector. The plug connections must always comply with the local electrical regulations.

Why are Kemppi's 3-phase power sources delivered without a mains plug?

There are many 3-phase mains plug designs available.  It has no standardized designs, as the 1-phase plug does.

Kemppi is the design leader of the arc welding industry. We are committed to boosting the quality and productivity of welding by continuous development of the welding arc. Kemppi supplies advanced products, digital solutions and services for professionals from industrial welding companies to single contractors. The usability and reliability of our products is our guiding principle. We operate with a highly skilled partner network covering over 70 countries to make its expertise locally available. Headquartered in Lahti, Finland, Kemppi employs close to 800 professionals in 17 countries and has a revenue of 140 MEUR.

Kemppi – Designed for welders

Close

Technical specifications